Questions & Answers

Everything you
want to know.

Booking, services, Gel X, aftercare, pricing — answered plainly so you can walk in with confidence.

Booking & Appointments

How do I book an appointment?

Book online 24/7 through Fresha, or call us at (480) 598-2555. Online booking is the fastest way to secure your preferred time and technician.

Do you accept walk-ins?

Walk-ins are welcome when chairs are open, but full sets — Gel X, builder gel, and hard gel — require a reservation. Booking ahead guarantees your time, your technician, and a relaxed experience rather than a wait.

What is your cancellation policy?

We ask for at least 24 hours' notice for cancellations or reschedules. Same-day cancellations and no-shows may be subject to a fee. Life happens — just reach out as early as you can.

Can I book a same-day appointment?

Sometimes. Check availability on Fresha or give us a call — same-day openings do occur, especially for shorter services like gel manicures and pedicures. For extensions, booking a day or two out is more reliable.

How early should I arrive?

Arriving 5–10 minutes early is ideal. It gives us a moment to confirm your preferences, choose your color, and get you comfortable before we start — so the full appointment time goes into your nails, not the intake.

Services

What nail services do you offer?

Gel X extensions, builder gel (hard gel / BIAB), gel manicures, classic manicures, luxury manicures, pedicures, spa pedicures, nail art, waxing, and body scrub treatments. Full descriptions and pricing are on the Services page.

How long do appointments typically take?

Gel X full set: 90–120 minutes. Builder gel: 75–90 minutes. Gel manicure: 45–60 minutes. Pedicure: 45–75 minutes. Nail art adds time depending on complexity — share your inspo photo at booking and we can give you an estimate.

Do you offer nail art?

Yes — from minimal line work and French tips to freehand designs, chrome powder, cat eye gel, and custom florals. Nail art is priced by complexity and added on top of your service. Send your inspo photo when booking so we can plan ahead.

What's the difference between Gel X and builder gel?

Gel X uses pre-formed soft-gel tips bonded to the natural nail — it's the cleaner route to added length. Builder gel (hard gel / BIAB) is applied directly to the natural nail without tips, building structure and strength from beneath. Both are great options; the right choice depends on your goals and nail condition. We're happy to advise at your appointment.

Gel X & Extensions

How long does Gel X last?

Gel X typically lasts three to four weeks before a fill or removal. Lifespan depends on your daily activities, nail-bed shape, and aftercare. Applying cuticle oil daily makes a meaningful difference in how long your set stays lifted-free.

Does Gel X damage natural nails?

Not when applied and removed properly. The natural nail is only lightly buffed — never drilled or aggressively e-filed. Damage almost always comes from improper removal: picking, peeling, or filing the tip off at home. Always have it soaked off by a professional.

How is Gel X removed?

It soaks off in about 20 minutes with acetone. No filing of the natural nail is required — the soft gel breaks down cleanly in the soak. Never peel or pick it off; that's what causes real nail damage.

Can I get Gel X if my natural nails are short?

Yes. The tips come in a range of shapes and sizes that work even with very short natural nails. We can also apply them cut short to mimic a natural length if you want the strength without added length.

What is builder gel (BIAB)?

Builder gel — also called hard gel or BIAB (Builder In A Bottle) — is a thick, self-leveling gel applied directly to the natural nail to add strength, structure, and gentle length. There are no tips involved. It cures under UV light into a hard, protective layer that grows out with your nail. It's ideal for clients who want durable, natural-looking nails. Learn more about builder gel →

Aftercare

How do I make my nails last longer?

Apply cuticle oil daily — it keeps the skin pliable and reduces lifting at the edges. Wear gloves when cleaning, washing dishes, or using harsh chemicals. Avoid using your nails as tools. These three habits alone will add days to your wear time.

Can I get my nails wet right after my appointment?

Gel nails are fully cured under UV light in the salon, so yes — you can get them wet right away. Just avoid prolonged soaking (long baths, hot tubs, pool) for the first 24 hours while the gel bond fully settles.

What should I avoid after getting gel nails?

Avoid picking at edges, prolonged heat exposure (saunas, very hot water), and contact with harsh chemicals without gloves. Most importantly: don't peel the gel off at home. Always come in for a proper soak-off — it takes 20 minutes and protects your natural nail.

Pricing & Payment

How much do services cost?

Gel X full sets start at $75, fills from $55. Builder gel starts around $65. Gel manicures from $40. Pedicures from $45. Nail art is priced by complexity. Full pricing is on the Services page.

What payment methods do you accept?

Cash and all major credit and debit cards. Tips are always appreciated and can be added to card payments at checkout.

Do you sell gift cards?

Yes. Gift cards are available in any amount and redeemable for any service — never expire. Call (480) 598-2555 to purchase.

Location & Hours

Where are you located?

4645 E Chandler Blvd #108, Phoenix, AZ 85048 — in the Ahwatukee Foothills, near the corner of Chandler and 46th Street. Free surface parking is available directly in front of the suite.

What are your hours?

Tuesday–Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM
Monday: Closed

Do you have parking?

Yes — free surface lot directly in front of the suite, accessible from Chandler Blvd. Parking is never an issue.

Ready to visit?

Book your experience.

Ahwatukee's award-winning nail studio — Gel X, hard gel, luxury mani-pedis, and nail art done properly.